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FREE SHIPPING on ALL orders over 60€ (SPAIN) / 95€ (Rest of EUROPE)

01. Presentation & right of information

Ralf Imagen y Comunicación, S.L. takes the protection of your privacy and personal data very seriously. Therefore, your personal information is kept secure and treated with the utmost care.
This data protection policy regulates access to and use of the website service www.ralfnature.com (hereinafter, the "Website"), which Ralf Imagen y Comunicación, S.L. (hereinafter, RALF NATURE), with CIF B-82332248 and registered office at AV. SOMOSIERRA, 12 - NAVE 17 - 28703 - SAN SEBASTIÁN DE LOS REYES, MADRID, makes available to Users (hereinafter, the "Users" or the "User") interested in the products and / or services offered by RALF NATURE.

 

02. Processing of personal data, purpose of processing and consent for the transfer of data.

The data of the Users that are collected through the registration forms, are used by RALF NATURE with the purpose of improving the communication with Users of the Website interested in the contracting of the services of RALF NATURE.


2.1. Processing of personal data by RALF NATURE


We inform you that your personal contact data will be incorporated into an automated file owned by RALF NATURE and used to process your orders, to purify your data, as well as to send you Newsletters and commercial and promotional communications related to RALF NATURE services by letter, telephone, email, SMS / MMS, or by other means of electronic communication equivalent and this under the provisions of Organic Law 15/1999, of December 13, Protection of Personal Data (hereinafter, LOPD) , in Law 34/2002 of July 11, Services of the Information Society and Electronic Commerce and Law 9/2014, of May 9, Telecommunications.
Likewise, and by accepting this Privacy Policy, the User accepts the email retargeting services through which the sending of commercial communications may be carried out. The User consents that said commercial communications contain storage devices or advertising cookies that will be installed in his browser.

These email retargeting services are intended to provide more information about products or services that may be of interest to the User through:


The installation of devices for storage and retrieval of data or cookies on terminal equipment in some of the emails sent to users.


Sending emails with commercial communications to which Cookies have been installed by visiting a web page or by installing via email. In addition, in each commercial communication that contains cookies, the user will be informed of what type of cookies it contains and how to deactivate them. In any case, the user, by accepting the data protection and privacy policy of the Website, unless expressly stated otherwise by the user, expressly accepts that RALF NATURE may use cookies. In any case, the user has the possibility to configure your browser to be notified of the reception of cookies and to prevent their installation on your computer. Please consult the instructions and manuals of your browser to expand this information. You can get more information about the operation of cookies in http://www.youronlinechoices.com/es/


We inform you that your data may be processed by the company Shopify Inc. in order to allow the purchase of the products and correctly collect the personal data of users through the Website. In this sense, by accepting this Privacy Policy the user expressly consents that their data be processed by Shopify Inc. and that they are hosted on their servers, which may be located in the United States.


2.2. Referral of commercial communications on behalf of third parties


By accepting this privacy policy, the user expressly consents that their personal data may be used to send him by letter, telephone, email, SMS / MMS, or other equivalent electronic communication means, advertising and commercial communications about products and services of companies related to the sectors of:
Marketing or belonging to Adigital.

Telecommunications: Products and Services of telecommunications and technology.
Financial: Provided by financial institutions, insurers and social security.

Leisure: Editorial, Tourism, Sports, Collecting, Photography, Hobbies, Toys, Transport, Gardening, Hobbies, Lotteries, lottery clubs, Communication and entertainment.
Great consumption: Electronics, Computing, Textile, Image and Sound, Accessories, Home, Bazaar, Personal Care (Cosmetics, Perfumery, Pharmaceuticals, Advertising Pharmaceutical specialties) Furniture, Real Estate, Food and Beverage, health and beauty, Office equipment, Fashion and decoration.
Automotive: Products and Services related to the Automobile, Motorcycles and Trucks.

Energy and water: Products related to Electricity, Hydrocarbons, Gas and Water.
NGO: Products and Services related to NGOs and ideologies.
Jewelry and precious stones: products and services related to jewelry, costume jewelry and precious stones.
We inform you that you can object at any time to have your data processed for this purpose, as well as request more information about the processing and transfer of your personal data, by sending an email to the following address info@ralfnature.com using the specific means that are recognized in the commercial communications.


2.3. Data transfers


We inform you that your data may be transferred to companies related to the sectors detailed in section 2.2 of this Privacy Policy. The purpose of the cession will be the sending, by letter, telephone, email, SMS / MMS, or by other means of electronic communication equivalent by these companies of information and commercial communications that may be of your interest and always related to the referred sectors.


2.4. Data processing for statistical purposes, segmentation and profiling.


We inform you that you consent to the processing of your data for the creation of profiles, as well as for the segmentation of your data. The aforementioned treatments may be aimed at the analysis and realization of statistics to know the traffic and use of the Website by the Users, as well as the determination of their tastes and preferences to send promotional information or advertising according to their interests.


Specifically, by accepting this Privacy Policy, the user agrees that their data may be associated with online identifiers provided by their devices, applications, tools and protocols, such as addresses of internet protocols, session identifiers in the form of "Cookies" or other identifiers. This can leave traces that, in particular, when combined with unique identifiers and other data received by the servers, can be used to create profiles of the individuals and identify them. In this sense, you explicitly consent that your data can be used for the elaboration of profiles and tasks of segmentation and / or purification of your data for advertising purposes.

 

03. Mandatory or optional nature of the information provided by the User and accuracy of the data.

The User guarantees that the personal data provided is true and is responsible for communicating to RALF NATURE any modification thereof. The User will respond, in any case, to the truthfulness of the data provided, RALF NATURE reserving the right to exclude from the registered services any User who has provided false data, without prejudice to the other actions that proceed in Law.


It is recommended to have the utmost diligence in terms of Data Protection through the use of security tools, not being able to hold RALF NATURE responsible for theft, modification or loss of unlawful data.

 

04. Rights of access, rectification, cancellation and opposition.

You can direct your communications and exercise the rights of access, rectification, cancellation and opposition at the email address info@ralfnature.com, or by ordinary mail addressed to RALF IMAGEN Y COMUNICACION, S.L. -Ref. LOPD - AV. SOMOSIERRA, 12 - SHIP 17 - 28703 - SAN SEBASTIAN DE LOS REYES, MADRID.


To exercise these rights it is necessary that you prove your personality before sending a photocopy of your National Identity Document or any other means valid in Law.

 

05. Security measures

RALF NATURE maintains the security levels of protection of personal data in accordance with the LOPD and Royal Decree 1720/2007, of December 21, which approves the Regulations for the development of the LOPD containing personal data and has established all the technical means at your disposal to avoid the loss, misuse, alteration, unauthorized access and theft of the data provided by the User through the Website, without prejudice to inform you that security measures on the Internet are not impregnable.


RALF NATURE undertakes to comply with the duty of secrecy and confidentiality with respect to the personal data contained in the automated file in accordance with the applicable legislation, as well as to grant them a safe treatment in the assignments that may take place, as the case may be.

 

06. Changes

RALF NATURE reserves the right to revise its Privacy Policy at the time it deems appropriate, in which case it will be communicated to the Users. For this reason, please check this privacy statement regularly to read the most recent version of the RALF NATURE Privacy Policy.

 

07. Acceptance and Consent.

The User declares to have been informed of the conditions regarding the protection of personal data, accepting and consenting to the automatic processing thereof by RALF NATURE, in the manner and for the purposes indicated in this Privacy Policy.